Reaching the top in customer excellence

In what has been a successful year so far for the UK removals and storage industry, company representatives met in London for their annual general meeting and a weekend of best practice learning and networking. Analytica covered the event organised by the British Association of Removers as well as the award ceremony to announce the winners of the three specialised awards for professionalism and quality service for customers. On the basis of interviews with the winners, feature profiles of the winners Kilmarnock Removals (Domestic Mover of the Year 2016), Delivery Services & Storage (Commercial Mover of the Year 2016) and White & Company (Overseas Mover of the Year 2016) were published in R&S July about what it takes to excel in their sector.